The Cummins NPower Customer Assistance Center is a team of highly skilled and experienced technicians serving as a “point of focus” for our customers. Our commitment is to make it easier for you to do business with us by providing consistent, reliable and fast support. We are a central source complimenting the Cummins NPower Value Package and sales force by offering you support and information so you can get the maximum value from your Cummins Engines and products. We have a passion for customer support and offer you the technical parts assistance, technical service assistance, Cummins engine and product training, warranty and policy assistance and the administrative assistance that you have come to expect from Cummins, the leader in Power Solutions.

Our technical parts assistance team will assist you with:

• Technical parts support
• Parts sales and marketing assistance
• Marketing program rebate assistance
• Sourcing ReCon engines and engine re-powers

We offer you assistance and direction with any problems or questions that you have and do not know where to find the answer.

Our technical service assistance team will assist you with:

• Technical service support
• Specs and torques
• Trouble-shooting
• Insite assistance and registration
• Engine modification and horsepower up-rate
• ECM code assistance
• Warranty, extended warranties and policy issues

   

  We are here to assist you from 7:30 AM until 5:30 PM Monday through Friday. You can reach our Cummins NPower Customer Assistance techs by dialing 1-866-831-7620 or 1-651-286-2073 or email  us.

  Cummins NPower Customer Assistance Center Mission Statement
  Make it easier for customers and dealers to do business with us by…
  providing consistent, reliable and fast support
  being a “point of focus” for all customers

  Make it easier for our employees to support our customers and dealers by…
  providing consistent, reliable and fast support for employees who have direct contact with our customers
  removing obstacles which get in the way of branch personnel performing branch specific functions