Customer Care
 
Cummins Northwest Customer Care
24 Hour Emergency Parts and Service
All of our service centers provide 24 hour emergency parts and service Click here to locate the service center nearest to you.
QuickServe Online
When you register, you will have access to information specific to your Cummins Engine, including: Your Owners Manual, the Parts Catalog for Your Engine Serial Number, Engine Dataplate Information for Your Engine. Click here for more information.
Schedule a Service Appointment Online
Scheduling service has never been easier with our new online appointment scheduling form. Both "In-Shop" and "Mobile" (at your location) service is available for your convenience. Simply complete the form located here and a customer service representative will contact you within the next business day to accommodate your request.
Cummins QuickServe In-Shop
Whether you are moving freight across country or making deliveries across town, sometimes you need expert diesel repair... Fast! Our aim is to get you back on the road quickly. When you need it fast! Our goal is to ensure that Cummins engine work performed in our shop with a standard repair time of four hours or less will be completed that same day.
Cummins QuickServe On-Site
Sometimes you need expert repair service on-site. If your equipment is down, call us anytime, and a Cummins QuickServe truck staffed by a certified Cummins technician will be dispatched to your location, typically within four hours. Our QuickServe trucks carry an extensive inventory of Genuine Cummins and Cummins ReCon parts and the latest diagnostic and repair equipment. So our expert technicians are able to complete most repairs on-site within 24 hours.